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QUESTIONS & ANSWERSAsk a Question
The right speaker suddenly quit after recharging the device. It is less than six months old. As it had been working fine earlier in the day, is there a firmware issue or a reset option that could correct this.
there is no firmware available and there is no reset function.
Please contact us through our email support system for further assistance. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
I purchased a pair of these and it seems to me to be an ice storm when I'm speaking to someone over the phone when I want to listen to my music it Whispers and I'm not able to hear music at all really. Is that normal?
Check your warranty and contact the reseller.
PSWBT550 How do you get the cover off where the battery sits?
The battery is soldered internaly and there is no instruction on how to replace it
Where are PSWBT550.5 Bone Conduction Headphones made?
China still remains the top exporter of parts and electronics to the US, 80% of Electronics parts exports are from China. However, they are strictly monitored for US quality Standard
Do you sell a replacement charger
The charger is currently not available
cannot connect to my imac
It may be a Bluetooth compatibility issue
Love my pyle bone conductive head sets had them for for 2 yrs and just last week they started to over heat while charging i can barely touch them scared they may blow. Is there anything I can do? I am quite sure warranty is over but if not is there a way to exchange or repair?
Sending in the headsets for repair will cost a lot shipping it back and forth plus the parts and service fees may cost like buying a new one. You may consult a local tech and you can also check this battery available on Amazon.