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{"id":4571193212963,"title":"Smart Robot Vacuum Cleaner PUCRC25.25","handle":"pucrc25-25","description":"Pure Clean Smart Vacuum Cleaner - Automatic Robot Cleaning Vacuum\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eKeep it Clean: Sweep, Dust \u0026amp; Vacuum - Versatile \u0026amp; Convenient Floor Clean Ability - Smart, Self-Programmed Cleaning Path Navigation - Low-Profile Design Slides Underneath Furniture - Power Supply: 120\/240V\u003c\/li\u003e\n\u003cli\u003eAnti-Fall Stair Sensors \u0026amp; Protective Bumper Housing - Obstacle Detection Cleans Around Household Objects - Works on Hardwood, Linoleum, Tile, Low\/Hard Carpet Floors - Convenient Dust Collection Bin Opens for Quick Disposal\u003c\/li\u003e\n\u003cli\u003eAutomatic 'Bag-less' Design for Easy Cleaning - One Button Operation - Built-in Rechargeable Battery - Dual Spinning Side Brush Lifts Debris - Includes Charging \/ Power Adapter - Dimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches\u003c\/li\u003e\n\u003cli\u003ePerfect for the Home or Office \u003cbr\u003e What’s in the Box: - Smart Robot Vacuum - Rechargeable Battery - Charging \/ Power Adapter - (2) Detachable Brushes\u003c\/li\u003e\n\u003cli\u003eWashable Dust Filter Dust Bin Capacity: 0.2L - Average Charge Time: 4 Hours - Vacuum Operation Run-Time: 90 Minutes - Battery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh\u003c\/li\u003e\n\u003c\/ul\u003e\u003c!-- TABS --\u003e \u003c!--Details--\u003e\u003ch5\u003eDETAILS\u003c\/h5\u003e\u003cbr\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\r\n\u003cli\u003eKeep it Clean: Sweep, Dust \u0026amp; Vacuum\r\n\u003c\/li\u003e\u003cli\u003eVersatile \u0026amp; Convenient Floor Clean Ability\r\n\u003c\/li\u003e\u003cli\u003eSmart, Self-Programmed Cleaning Path Navigation\r\n\u003c\/li\u003e\u003cli\u003eLow-Profile Design Slides Underneath Furniture\r\n\u003c\/li\u003e\u003cli\u003eAnti-Fall Stair Sensors \u0026amp; Protective Bumper Housing\r\n\u003c\/li\u003e\u003cli\u003eObstacle Detection Cleans Around Household Objects\r\n\u003c\/li\u003e\u003cli\u003eWorks on Hardwood, Linoleum, Tile, Low\/Hard Carpet Floors\r\n\u003c\/li\u003e\u003cli\u003eConvenient Dust Collection Bin Opens for Quick Disposal\r\n\u003c\/li\u003e\u003cli\u003eAutomatic 'Bag-less' Design for Easy Cleaning\r\n\u003c\/li\u003e\u003cli\u003eOne Button Operation\r\n\u003c\/li\u003e\u003cli\u003eBuilt-in Rechargeable Battery\r\n\u003c\/li\u003e\u003cli\u003eDual Spinning Side Brush Lifts Debris\r\n\u003c\/li\u003e\u003cli\u003eIncludes Charging \/ Power Adapter\r\n\u003c\/li\u003e\u003cli\u003ePerfect for the Home or Office\r\n\u003cbr\u003e\r\n\u003cbr\u003e \r\n\u003cb\u003eWhat’s in the Box:\u003c\/b\u003e\r\n\u003c\/li\u003e\u003cli\u003eSmart Robot Vacuum\r\n\u003c\/li\u003e\u003cli\u003eRechargeable Battery\r\n\u003c\/li\u003e\u003cli\u003eCharging \/ Power Adapter\r\n\u003c\/li\u003e\u003cli\u003e (2) Detachable Brushes\r\n\u003c\/li\u003e\u003cli\u003eWashable Dust Filter\r\n\u003cbr\u003e\r\n\u003cbr\u003e \r\n\u003cb\u003eTechnical Specs:\u003c\/b\u003e\r\n\u003c\/li\u003e\u003cli\u003eDust Bin Capacity: 0.2L\r\n\u003c\/li\u003e\u003cli\u003eAverage Charge Time: 4 Hours\r\n\u003c\/li\u003e\u003cli\u003eVacuum Operation Run-Time: 90 Minutes\r\n\u003c\/li\u003e\u003cli\u003eBattery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh\r\n\u003c\/li\u003e\u003cli\u003ePower Supply: 120\/240V\r\n\u003c\/li\u003e\u003cli\u003eDimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches\u003ch5\u003eMANUALS \u0026amp; DOWNLOADS\u003c\/h5\u003e\n\u003cp\u003e\u003ca target=\"_blank\" href=\"http:\/\/manuals.pyleusa.com\/PDF\/PUCRC25.25_66e099b5-fa9c-4fc9-8694-6b64f5316161.pdf\" _blank rel=\"\" noopener noreferrer\u003e\u003cstrong\u003ePUCRC25.25 - Manuals\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003ePRODUCT REGISTRATION\u003c\/h5\u003e\r\n\t\t\t\u003cp\u003eExtend Warranty Protection and Earn Rewards. Click \u003ca href=\"https:\/\/pyleusa.myshopify.com\/pages\/registration\" rel=\"noopener noreferrer\" target=\"_blank\"\u003e\u003cstrong\u003eHERE\u003c\/strong\u003e\u003c\/a\u003e for Registration\u003c\/p\u003e\n\u003ch5\u003eFAQ\u003c\/h5\u003ev class=\"panel-group\" id=\"accordion2737\"\u0026gt;\r\n \u003cdiv class=\"panel panel-default\"\u003e\r\n \u003cdiv class=\"panel-heading\" id=\"heading2737\"\u003e\r\n \u003ch4 class=\"panel-title\"\u003e\u003ca class=\"accordion-toggle\" data-parent=\"#accordion2737\" data-toggle=\"collapse\" href=\"#collapse2737\"\u003eWhere can we get a replacement for Pure Clean PUCR25?\u003c\/a\u003e\u003c\/h4\u003e\r\n \u003c\/div\u003e\r\n \u003cdiv class=\"panel-collapse collapse\" id=\"collapse2737\"\u003e\r\n \u003cdiv class=\"accordion-toggle panel-body\"\u003e\r\n There are two types of battery that we have for the model that you have please take a picture of the battery and send it to us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.\u003c\/div\u003e\r\n\u003c\/div\u003e\r\n\u003c\/div\u003e\r\n\u003c\/li\u003e","published_at":"2023-08-09T19:30:01-04:00","created_at":"2020-06-06T08:46:17-04:00","vendor":"Pure Clean","type":"Home and Office","tags":["Robot Vacuum Cleaners"],"price":13799,"price_min":13799,"price_max":13799,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":32179922370595,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"PUCRC25.25","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Smart Robot Vacuum Cleaner PUCRC25.25","public_title":null,"options":["Default Title"],"price":13799,"weight":2131,"compare_at_price":null,"inventory_management":"shopify","barcode":"842893129747","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_a415f37f-57df-45e8-b63a-e48bac1122f0.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_2_323c4e1a-5c0f-4f0c-b203-51a261dbd914.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_3_d2a72ca3-a15a-4d62-9b66-d617555699c9.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_4_069179f3-a2bf-444e-a0c2-a777f2d9e0c2.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_5_aa66bdfb-9ee6-4e29-8f2b-89e5da25927c.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_6_1ed925a7-6811-4345-bb14-5947f7fbcf54.jpg?v=1694118889","\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_7_fd80f238-b852-4a0f-9eec-526cd8f65458.jpg?v=1694118889"],"featured_image":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_a415f37f-57df-45e8-b63a-e48bac1122f0.jpg?v=1694118889","options":["Title"],"media":[{"alt":null,"id":24626558730275,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_a415f37f-57df-45e8-b63a-e48bac1122f0.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_a415f37f-57df-45e8-b63a-e48bac1122f0.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558763043,"position":2,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_2_323c4e1a-5c0f-4f0c-b203-51a261dbd914.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_2_323c4e1a-5c0f-4f0c-b203-51a261dbd914.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558795811,"position":3,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_3_d2a72ca3-a15a-4d62-9b66-d617555699c9.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_3_d2a72ca3-a15a-4d62-9b66-d617555699c9.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558828579,"position":4,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_4_069179f3-a2bf-444e-a0c2-a777f2d9e0c2.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_4_069179f3-a2bf-444e-a0c2-a777f2d9e0c2.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558861347,"position":5,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_5_aa66bdfb-9ee6-4e29-8f2b-89e5da25927c.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_5_aa66bdfb-9ee6-4e29-8f2b-89e5da25927c.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558894115,"position":6,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_6_1ed925a7-6811-4345-bb14-5947f7fbcf54.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_6_1ed925a7-6811-4345-bb14-5947f7fbcf54.jpg?v=1694118889","width":1000},{"alt":null,"id":24626558926883,"position":7,"preview_image":{"aspect_ratio":1.0,"height":1000,"width":1000,"src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_7_fd80f238-b852-4a0f-9eec-526cd8f65458.jpg?v=1694118889"},"aspect_ratio":1.0,"height":1000,"media_type":"image","src":"\/\/pyleusa.com\/cdn\/shop\/products\/PUCRC25_7_fd80f238-b852-4a0f-9eec-526cd8f65458.jpg?v=1694118889","width":1000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"Pure Clean Smart Vacuum Cleaner - Automatic Robot Cleaning Vacuum\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eKeep it Clean: Sweep, Dust \u0026amp; Vacuum - Versatile \u0026amp; Convenient Floor Clean Ability - Smart, Self-Programmed Cleaning Path Navigation - Low-Profile Design Slides Underneath Furniture - Power Supply: 120\/240V\u003c\/li\u003e\n\u003cli\u003eAnti-Fall Stair Sensors \u0026amp; Protective Bumper Housing - Obstacle Detection Cleans Around Household Objects - Works on Hardwood, Linoleum, Tile, Low\/Hard Carpet Floors - Convenient Dust Collection Bin Opens for Quick Disposal\u003c\/li\u003e\n\u003cli\u003eAutomatic 'Bag-less' Design for Easy Cleaning - One Button Operation - Built-in Rechargeable Battery - Dual Spinning Side Brush Lifts Debris - Includes Charging \/ Power Adapter - Dimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches\u003c\/li\u003e\n\u003cli\u003ePerfect for the Home or Office \u003cbr\u003e What’s in the Box: - Smart Robot Vacuum - Rechargeable Battery - Charging \/ Power Adapter - (2) Detachable Brushes\u003c\/li\u003e\n\u003cli\u003eWashable Dust Filter Dust Bin Capacity: 0.2L - Average Charge Time: 4 Hours - Vacuum Operation Run-Time: 90 Minutes - Battery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh\u003c\/li\u003e\n\u003c\/ul\u003e\u003c!-- TABS --\u003e \u003c!--Details--\u003e\u003ch5\u003eDETAILS\u003c\/h5\u003e\u003cbr\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\r\n\u003cli\u003eKeep it Clean: Sweep, Dust \u0026amp; Vacuum\r\n\u003c\/li\u003e\u003cli\u003eVersatile \u0026amp; Convenient Floor Clean Ability\r\n\u003c\/li\u003e\u003cli\u003eSmart, Self-Programmed Cleaning Path Navigation\r\n\u003c\/li\u003e\u003cli\u003eLow-Profile Design Slides Underneath Furniture\r\n\u003c\/li\u003e\u003cli\u003eAnti-Fall Stair Sensors \u0026amp; Protective Bumper Housing\r\n\u003c\/li\u003e\u003cli\u003eObstacle Detection Cleans Around Household Objects\r\n\u003c\/li\u003e\u003cli\u003eWorks on Hardwood, Linoleum, Tile, Low\/Hard Carpet Floors\r\n\u003c\/li\u003e\u003cli\u003eConvenient Dust Collection Bin Opens for Quick Disposal\r\n\u003c\/li\u003e\u003cli\u003eAutomatic 'Bag-less' Design for Easy Cleaning\r\n\u003c\/li\u003e\u003cli\u003eOne Button Operation\r\n\u003c\/li\u003e\u003cli\u003eBuilt-in Rechargeable Battery\r\n\u003c\/li\u003e\u003cli\u003eDual Spinning Side Brush Lifts Debris\r\n\u003c\/li\u003e\u003cli\u003eIncludes Charging \/ Power Adapter\r\n\u003c\/li\u003e\u003cli\u003ePerfect for the Home or Office\r\n\u003cbr\u003e\r\n\u003cbr\u003e \r\n\u003cb\u003eWhat’s in the Box:\u003c\/b\u003e\r\n\u003c\/li\u003e\u003cli\u003eSmart Robot Vacuum\r\n\u003c\/li\u003e\u003cli\u003eRechargeable Battery\r\n\u003c\/li\u003e\u003cli\u003eCharging \/ Power Adapter\r\n\u003c\/li\u003e\u003cli\u003e (2) Detachable Brushes\r\n\u003c\/li\u003e\u003cli\u003eWashable Dust Filter\r\n\u003cbr\u003e\r\n\u003cbr\u003e \r\n\u003cb\u003eTechnical Specs:\u003c\/b\u003e\r\n\u003c\/li\u003e\u003cli\u003eDust Bin Capacity: 0.2L\r\n\u003c\/li\u003e\u003cli\u003eAverage Charge Time: 4 Hours\r\n\u003c\/li\u003e\u003cli\u003eVacuum Operation Run-Time: 90 Minutes\r\n\u003c\/li\u003e\u003cli\u003eBattery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh\r\n\u003c\/li\u003e\u003cli\u003ePower Supply: 120\/240V\r\n\u003c\/li\u003e\u003cli\u003eDimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches\u003ch5\u003eMANUALS \u0026amp; DOWNLOADS\u003c\/h5\u003e\n\u003cp\u003e\u003ca target=\"_blank\" href=\"http:\/\/manuals.pyleusa.com\/PDF\/PUCRC25.25_66e099b5-fa9c-4fc9-8694-6b64f5316161.pdf\" _blank rel=\"\" noopener noreferrer\u003e\u003cstrong\u003ePUCRC25.25 - Manuals\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003ePRODUCT REGISTRATION\u003c\/h5\u003e\r\n\t\t\t\u003cp\u003eExtend Warranty Protection and Earn Rewards. Click \u003ca href=\"https:\/\/pyleusa.myshopify.com\/pages\/registration\" rel=\"noopener noreferrer\" target=\"_blank\"\u003e\u003cstrong\u003eHERE\u003c\/strong\u003e\u003c\/a\u003e for Registration\u003c\/p\u003e\n\u003ch5\u003eFAQ\u003c\/h5\u003ev class=\"panel-group\" id=\"accordion2737\"\u0026gt;\r\n \u003cdiv class=\"panel panel-default\"\u003e\r\n \u003cdiv class=\"panel-heading\" id=\"heading2737\"\u003e\r\n \u003ch4 class=\"panel-title\"\u003e\u003ca class=\"accordion-toggle\" data-parent=\"#accordion2737\" data-toggle=\"collapse\" href=\"#collapse2737\"\u003eWhere can we get a replacement for Pure Clean PUCR25?\u003c\/a\u003e\u003c\/h4\u003e\r\n \u003c\/div\u003e\r\n \u003cdiv class=\"panel-collapse collapse\" id=\"collapse2737\"\u003e\r\n \u003cdiv class=\"accordion-toggle panel-body\"\u003e\r\n There are two types of battery that we have for the model that you have please take a picture of the battery and send it to us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.\u003c\/div\u003e\r\n\u003c\/div\u003e\r\n\u003c\/div\u003e\r\n\u003c\/li\u003e"}
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  2. Smart Robot Vacuum Cleaner PUCRC25.25

Smart Robot Vacuum Cleaner PUCRC25.25

$137.99
Maximum quantity available reached.
Product Description
Pure Clean Smart Vacuum Cleaner - Automatic Robot Cleaning Vacuum

  • Keep it Clean: Sweep, Dust & Vacuum - Versatile & Convenient Floor Clean Ability - Smart, Self-Programmed Cleaning Path Navigation - Low-Profile Design Slides Underneath Furniture - Power Supply: 120/240V
  • Anti-Fall Stair Sensors & Protective Bumper Housing - Obstacle Detection Cleans Around Household Objects - Works on Hardwood, Linoleum, Tile, Low/Hard Carpet Floors - Convenient Dust Collection Bin Opens for Quick Disposal
  • Automatic 'Bag-less' Design for Easy Cleaning - One Button Operation - Built-in Rechargeable Battery - Dual Spinning Side Brush Lifts Debris - Includes Charging / Power Adapter - Dimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches
  • Perfect for the Home or Office
    What’s in the Box: - Smart Robot Vacuum - Rechargeable Battery - Charging / Power Adapter - (2) Detachable Brushes
  • Washable Dust Filter Dust Bin Capacity: 0.2L - Average Charge Time: 4 Hours - Vacuum Operation Run-Time: 90 Minutes - Battery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh
Sku: PUCRC25.25
Vendor: Pure Clean
Ask a Question

Features:
  • Keep it Clean: Sweep, Dust & Vacuum
  • Versatile & Convenient Floor Clean Ability
  • Smart, Self-Programmed Cleaning Path Navigation
  • Low-Profile Design Slides Underneath Furniture
  • Anti-Fall Stair Sensors & Protective Bumper Housing
  • Obstacle Detection Cleans Around Household Objects
  • Works on Hardwood, Linoleum, Tile, Low/Hard Carpet Floors
  • Convenient Dust Collection Bin Opens for Quick Disposal
  • Automatic 'Bag-less' Design for Easy Cleaning
  • One Button Operation
  • Built-in Rechargeable Battery
  • Dual Spinning Side Brush Lifts Debris
  • Includes Charging / Power Adapter
  • Perfect for the Home or Office

    What’s in the Box:
  • Smart Robot Vacuum
  • Rechargeable Battery
  • Charging / Power Adapter
  • (2) Detachable Brushes
  • Washable Dust Filter

    Technical Specs:
  • Dust Bin Capacity: 0.2L
  • Average Charge Time: 4 Hours
  • Vacuum Operation Run-Time: 90 Minutes
  • Battery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh
  • Power Supply: 120/240V
  • Dimensions (L x W x H): 11.0’’ x 11.0’’ x 2.9’’ -inches

    • PUCRC25.25 - Manuals

    Extend Warranty Protection and Earn Rewards. Click HERE for Registration

    v class="panel-group" id="accordion2737">
    There are two types of battery that we have for the model that you have please take a picture of the battery and send it to us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

    QUESTIONS & ANSWERS

    Ask a Question

    • why won't this brand new robot turn on

      Check if the battery is properly connected,
      Check if there is power going in the vacuum
      Check if the battery is charging

    • Batteries covered by blue plastic. What is insulating strip in battery cabinet? Took out that grey strip on outer of vacuum

      Please contact us through our email support system to share some photos of the battery and the battery compartment of the unit. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

    • Will not work. Plugged in blue light on but does not charge battery

      Please check warranty options

    • Warranty

      Warranty coverage. For initial purchase within 30 days. You are entitled to replacement by the retailer. 
      Past 30 days, you are covered for 1-year warranty for parts and services by the manufacturer for manufacture defect

    • Product won't start.

      Please check if the battery is properly connected or fully charged. If everything is good. Please check warranty options

    • need new dirt catcher

      Replacement Brush and Filter Kit PRTPUCRC251

    • The PUCRC25 seems to only go in a random pattern, none of the others mentioned in the manual. How do you change modes?

      It is a  Self-Programmed Cleaning Path Navigation

    • We have a Pure Clean (PUCRC25) Robot Vacuum. Our battery no longer holds a charge. Where can we get a replacement?

      There are two types of battery that we have for the model that you have, please take a picture of the battery and send it to us through our email support system.

      Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you.

      You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

    • Can I still get the type battery that it uses bc I have one of these cleaners

      Battery Type: 11.1V Li-iOn, 1500mAh - 16.65Wh

    • I ORDERED THIS VACUUM ON AMAZON AND IT DOES NOT WORK, I AM WORRIED ABOUT LOSING MY MONEY, AND I AM WONDERING IF THERE IS ANI CHANCE TO YOU GUYS HELP ME, I REALLY WANNA BUY THE BRAIN OF THE MACHINE WTCH IS THE PART THAT DOES NOT WORK, PLEASE LET ME KNOW IF YOU HAVE THIS PART AND IF YOU CAN HELP ME, THANK YOU

      Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have the option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

    • I have had the Pure Clean robotic vacuum for about 1.5 years. Recently, even after fully charged, it only runs for a few minutes and then stops turning red light. I am looking for a replacement rechargeable battery for a robotic vacuum cleaner PUCRC25. Battery description: DC 14.4 V 850mAh. I can email you a picture of the battery if you send me contact email for better reference. Thanks ahead.

      PRTPUCRC25BAT

      This battery is currently out of stock.

      Please contact us through our email support system to create an order for this part. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also in the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

    • How can I change modes and how do I know my vacuum cleaner is fully charged

      fully charged, the indicator light will turn to a solid blue light

    • after charging, purple/red light comes on.

      For full charge the dindicator light will turn to a solid blue light

    • I received my vacuum robot today, i charged it 8 hours for the first time as it is indicated, blue light is there but the vacuum wont start. Batteries are connected to cables as it came, havent removed them. I need support to know what can i do

      If the battery is properly installed and has been charged but is not holding charge then there may be an issue with the battery. please check your warranty options

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