Smart Robot Vacuum Cleaner PUCRC25.25
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QUESTIONS & ANSWERSAsk a Question
We have a Pure Clean (PUCRC25) Robot Vacuum. Our battery no longer holds a charge. Where can we get a replacement?
There are two types of battery that we have for the model that you have, please take a picture of the battery and send it to us through our email support system.
Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you.
You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.