Smart Robot Vacuum Cleaner PUCRC25.99
What’s in the Box:
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QUESTIONS & ANSWERSAsk a Question
My product is not working, while charging it shows blue but doesn’t work when I turn it on, please help
The battery may be low or not installed correctly. Make sure the battery is correctly installed and fully charged. The indicator light will turn solid blue when the battery is fully charged.
Your unit may be picked up or placed on an uneven surface. Re-place the product on a flat and smooth floor and restart it.
The dust bin may be full or not installed correctly. Empty the dust bin and make sure it is well attached to the product.
The side brushes may be tangled or not installed correctly. Remove any debris from the side brushes and make sure they are well attached to the product.
light is solid blue won,t start
Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.