Electronic Gun Safe Pistol Security Box SLSFE28PS
What’s in the Box:
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QUESTIONS & ANSWERSAsk a Question
I can only open the safe with the key inserted, and then I put in the code I set up. It won't open with the key alone or the code alone. Why? I bought your pistol safe on3/20/21 at Walmart. I can't be expected to use the safe this way.
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
I bought this safe in March 2021. I also bought a 3 year protection plan. Today I tried to open the safe with the same code I always use and it would not open. I tried 3 times, and then after 2 minutes tried again. I then used the key provided to open the safe, and it still would not open. What now can be done to open the safe? I have my pistol and ammo inside.
Can you please try using the key and then at the same time key in the code and try to open it
Pistol safe will not accept electronic code.
Contact seller for replacement