The ‘EasyBBQ’ App:
What’s in the Box:
Extend Warranty Protection and Earn Rewards. Click HERE for Registration
QUESTIONS & ANSWERSAsk a Question
Hello, I left one of my probes soaking in a sink of soapy water overnight, and now it's reading the ambient room temp as 260-285F. I've watched Youtube videos of people "drying out" their probe in a hot oven, but I want to check with you first to see if that will solve the problem. PS I bought this item on Amazon on 12/20/22 and used it successfully a few times. (The other probe seems to work fine.)
Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.