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QUESTIONS & ANSWERSAsk a Question
I want to tow a wagon type carrier with fishing equipment behind this scooter. Do you have any accessories for that?
There are no accessories to use to pull a wagon
Where can I purchase replacement parts? ie: battery, controller etc.
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
For Parts Request Please Complete the information below:
Model Number: HURES18-M5
re: 1st question = It was the connector from headstock to battery. I figured I'd try looking at that connection before anything else. I did think this connector was very loose fitting and so I placed masking tape to keep it from vibrating off again. re: 2nd question: I am getting used to the auto cruise control All is good. Thanks.
Any other concerns please let us know
when I power it on fully charged it just beeps and 02 flashes and wont move when throttle is pressed - any idea what is causing that?
If it is fully charged. Please contact the seller if you are still within the 30 days replacement period.
How do you disable the cruise control feature?
Cruise mode: Keep the current speed for 6 seconds to enter the cruise mode:
Exit the cruise mode when pressing accelerator again or brake.