Electric Kitchen Knife PKELKN16
What’s in the Box:
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QUESTIONS & ANSWERSAsk a Question
I purchased this item Dec 23 2021 from ebay. I have used it twice and the second time it started to blow the GFIC circuit. I tried two separate circuits. I like the knife, how do I get it repaired? Thank you for your time.
You can send the unit in for repair
What is the warranty of this knife sharpener?
30 days replacement with the seller and 1-year warranty on parts and labor from the time it was purchased
Can this knife be used on a 220 - 240 volt power supply
No, it can not be used on 220-240 volts it will require a step-up power transformer
How do you tell the difference between the bread slicer and meat slicer blades?
A bread knife is identified on the manual as well with the meat slicer blades
can this cut frozen food?
It can cut frozen food however it takes time to cut since it is solid
Can blades be ordered like for crying through bone?
The unit doesn't have any blades for cutting through the bone.
The instructions say you can use only for a maximum of 5 minutes. It takes at least an hour to carve a large turkey. So what would happen if I used it continous for one hour or more?
Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.