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QUESTIONS & ANSWERSAsk a Question
Purchased this stand thru Amazon. Received it yesterday. Appears all parts are there, but no instructions for assembly. Can you please help?
Please check the parts list and see how they are layed out
Is the foam used on these stands safe for guitars with nitrocellulose finish (i.e. Gibsons), this one: https://pyleusa.com/products/pgst43 As I'm sure you are aware, some plastics/foams can melt nitrocellulose. I'm very surprised you don't have this simple and important information in the FAQ.
For best resolution Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
Where can I obtain 1/2 dozen replacement separator posts (w/foam) for this guitar stand ?
We currently do not have the separator posts but regarding the Foam. you can find it on Amazon
Missing all the screws.
Please check your warranty and your purchase is within 30 days. Please coordinate with the seller to request a replacement