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QUESTIONS & ANSWERSAsk a Question
We received the Nutrichef Nitro Cold Brew Maker. Out of the box everything looks perfect set it up and the cartridge cracker only screws on half way, resulting in no puncture. Any idea what we are doing wrong? Thank you Carrie
Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.