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I bought this (model:PTVSP18BK) a while ago and took it out of the box for the first time today. I hooked it up but I cannot get the receiver to charge. I have another one which works fine and I wanted to give this as a gift. Can the battery be replaced? Why won’t it charge?
If the unit was not used for a long period and the battery drained. You might encounter difficulties recharging the battery.
Batteries for this unit are currently not available
how is the transmitter powered
It uses a power adaptor cable
I have one these bedside speakers but the battery seems to be going out. Can I purchase just the speaker unit without the charging base?
The speaker comes in a set
How do I find the battery replacement for Wireless TV Speaker?
Requested an order for parts. Parts currently not available
What speaker can I get so I can have 2 speakers ?
We do not have a TV speaker system that you could use 2 speakers we only have one speaker per transmitter. We recommend PTVSP50BK because, this is Digitally ready
When charging is the red light stable or blinking? Mine is stable, so I have no idea when it is fully charged.
When charging the light indicator blinked while on a full charge the light indicator is steady.
I have 3 PTVSP18BK speakers and they all do the same thing, when they off the paired transmitter, 10 ft or so, they all play for a while and quit. Sometimes they will start playing again,then quit Again.. What is is their problem?? All have been paired to one transmitter... They were all bought NEW. They are now out of warranty.
30 days replacement from the seller and 1-year warranty on parts and service for manufacturer defects
My dad loves his Pyle speaker but now he has a 'smart' TV and we cannot figure out how to connect it to the TV. The speaker isn't blue tooth enabled so any suggestions?
You can use a Bluetooth receiver
What are the dimensions of this speaker?
Dimensions: 8.5’’ x 8.0’’ x 2.9’’ -inches
Need to replace the battery. What is the exact type of connector for the litium polymer battery 533562 3.7v 1000mah? And what the wattage rating of it if it matters? Thanks.
The battery is available. The part number is PRTPTVSP18BAT
does the bluetooth capability allow me to connect this unit to a bluetooth compatible tablet that has no audio out connectors?
The PTVSP18BK is not Bluetooth compatible
My tv doesn't have a headphone jack. The rca adaptor cord supplied does not get the audio to the base unit.
You may need a digital to analog converter to connect to the base
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
Found instructions on your website. Thank you No need to reply
Good to know you were able to find the answer on our website
I have one and don’t have instructions on how to set it up to my tv. How do I set it up to my tv?
The PTVSP18BK uses a 3.5 mm input jack. The TV needs to have an RCA Audio Output at the back or you can use the headphone out of the TV.
You can use a 3.5mmto RCA or a 3.5mm to 3.5mm Jack.
Does it work with TV volume turned all way down or on mute? PLEASE help, my hubby is partial to TV and I love to read in complete quiet. He will not use headphones or ear buds.
You may still need to use a Digital to analog to make this work with the TV
The wireless speaker was working fine until two days ago. We got it 5 months ago. It works if the audio cable is plugged directly into the speaker but won't work wirelessly. All lights are working and it does charge fully. I've tried to pair it with the base but nothing works. Any suggestions.
You need to send it in for repair
Can a power adaptor be plugged directly in to the speaker, to keep it plugged in versus having to put it on the charger? If so, what adaptor would I need to buy? Thanks!
Any adapter that can provide a 5V DC power at 1.5 Amps would do.
I'm about to order this speaker but only if I can get a second power cord so that the speaker can remain plugged in - for my 99 yr old MIL in nursing home. Where can I get one and what do I have to look for? (I have to rely on nursing home staff to set this up due to COVID-19 restrictions.) Thank you.
The spare charger is available with us. The part number is PRTPDWMKHRD22ADP.