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QUESTIONS & ANSWERSAsk a Question
DVD says error
If you have tried multiple DVDs and it still shows an Error. Kindly coordinate with the seller for replacement
I have a 2005 dodge ram 1500 slt pickup. I am looking into your PLTS78DUB product what is the exact size of the screen? does this radio work with the steering wheel audio controls that are currently installed on my vehicle? do i need to purchase the kit also? I don't have the original stereo that came with this vehicle, I purchased a pioneer unit DEH 7300 BT , so it may already have a kit. Says out of stock, is this discontinued? if so, is there a replacement? thank you
7’’ Touchscreen and Yes, it works with steering wheel audio controls
Will it work in a 2000 Ford Mustang GT?
Here is the head units Chassis Dimensions (W x H X D): 7.01'' x 1.98'' x 6.54'' -inches. You can check with the car maker if this will fit in the dashboard
will this fit a 04 Camry (no JBL or Nav system on it)
The radio dashboard is too large for the PLTS78DUB
Won't power on.
Check the fuse
Check the RED ACC wire if it receives 12 volts positive
Check the Yellow wire if it has a constant 12 volts positive
Black needs to be connected to negative and grounded to the chassie
Can this unit be set so that the screen is normally folded in, but it pops out when the car is put in reverse for the back up camera?
The unit does not have that type of feature
This product is great but now for some reason my 7" screen on the unit went blank.The unit still works, radio,cd, and other features are fine, its just a black blank screen. This has never happen before and I'm stuck trying to figure it out. please help... Model: PLTS78DUB
It can be a connection break between the monitor and the radio. The unit may need servicing
Is there a firmware update for this radio? It seems to be missing features.
There is no firmware updates available at this time
How do you set the time? I'm unable to find it under any menu
rap the Setup icon. Then tap the clock icon then set time
I recently bought this from Amazon and it came without faceplate case. They were useless in helping me. This was a bday present for my kid and wanted to see if you guys had the case you could kindly send me? I don't want him to get in a habit of leaving it in to get stolen and I'd like to make sure the face is secure
The faceplate case is currently not available but you can look it up on the Amazon site
Does this Pyle model fits a 2010 Mazda CX-7?
This may not fit the 2010 Mazda CX-7
Where is the model number located of this product? According to the registration form this is one of the questions.
It is located at the lower right side of the monitor
How to pair my phone to Bluetooth because it in my setting nothing shows up for me to pair to
Check Bluetooth version. It may not be compatible
I've tried the 2 passwords you have for the Developer Options, but neither of them work to enable developer options. What is the correct password?
We have double checked our documentation and there are no other passcodes available to enable developer options
I've tried the 2 passwords you have for the Developer Options, but neither of them work. What is the correct password to enable developer options in this unit?
We have double-checked our documentation and there are no other passcodes available to enable developer options in this unit
How to hook up a sub and amplified speakers to the rca holes in back
Check page 5 it is the 2 bottom left RCA for Active SUB
WHAT IS POWER PLUG DIAGRAM
Please check on page 6
Every time I turn on my headlights it switches to rear cam. Is there a work around with using the Orange wire I do not have or will be using/connecting a Rear camera with this unit.
Check the Orange wire if it is connected to the Reverse trigger and the Camera power should get its power from the reverse tail light
I got one of these from Amazon. I he'd it installed about a week ago in my weekend car. And the phone link cuts out and makes me reopen. So I have just been using the Bluetooth but it switches to radio and back every few minutes.. driving me crazy.. what should I do?
Looks like an unstable connection. have you tried using a different Phone?
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST
Will this list the names of the songs as they are playing? So far I can only get it to do that when it plays off of a USB.
It is possible to show the song title using a USB
Will this fit a 2011 Chevy Colorado? and do you sell the wire harness and antenna adapter as well?
PLTS78DUB will not fit 2011 Chevy Colorado
Everytime I turn on my headlights it switches to rear cam. Any suggestions?
On the head unit the Orange wire should be connected to the reverse +12 volts. Rear camera needs to be connected to the Reverse tail light
What size are the bolts on the side of the unit, the ones that go with the dash mounting kit?
We don't have the specification for the bolts on the side of the unit
I can’t get the logo setting password to work. The password works for everything else
You can try to do a reset
It turns on but has no sound what do i do
Please make sure the wiring at the back of the radio is correct. Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
I see this has a review camera function do you sell one that I can put on my 05' Hyundai Sonata
You can use this PLCM18SC
I have three questions. I am installing your PLTS78DUB head unit. The connector plug diagram shows the orange wire as REVERSE (+). Does this orange wire need +12 volts for a backup camera such as your PLCM28MS to display on the screen? Second question is about the pink wire labeled PARKING BRAKE (B-). Is this meant to go to ground if you want to watch a DVD? Third question is about the orange/black wire labeled ILLUMINATION (+). Please explain the function of this wire. Is there any illumination of the head unit if this wire is not connected?
Yes, the orange wire goes to the Reverse trigger so that whenever the gear is placed on the reverse it will turn the video monitor on.
The Pink goes to the parking brake negative/ground
Orange Black is to control illumination of the Radio Screen
What is the default developer settings passcode?
0000 or 1234
How can I leave the monitor open when the car is turn off?
There is no specific instruction on leaving the monitor open but try to turn off the Key and leave the monitor open and see if it will stay open.
I need the smartphone apk
Will this fit in my 2001 chevy silverado 1500 regular cab?
Yes, it should fit
How do I get a removable front panel or faceplate for this
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back with you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
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I just installed this unit I really like it works good expect when I turn my headlights on the screen turns off and the music starts skipping please help couldn't find anything online about that problem
Please have the electrical checked. there is a voltage drop whenever your headlight is on. There may be some wires that are already stripped and grounding to the metal.
I was just wondering if there was something I need to do for the touch screen to work it opens and closer but it dont display anything
Please check if the power wiring harness are connected properly. The yellow wire needs to be on a direct 12 volts connection. The RED wire needs to be on the ignition switch 12 volts.