Cable / Wire Cover Ramp Track PCBLCO22
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Hello, since June of 2019 my company has purchased numerous Pyle PCBLCO22 cable guards to protect our cables at a hydroelectric facility in Kentucky. These guards were placed outside but were not subject to full size automobile traffic, only Cushman carts with one or two people in them. This morning I received photographs showing some of the guards failing. There are large cracks in the top flat piece and it appears as if total collapse of the top is imminent. Is this within the expected lifespan of these guards? I was expecting them to last at least the full three years of our project at the site. I'll need to replace the failing sections but will not use these guards again if that's what can be expected after only 1.5 years of use.
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.