TV Ceiling Mount (for TVs 37''-70'') PCTVM18
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QUESTIONS & ANSWERSAsk a Question
How do you order parts for warranty items
Please contact us through our email support system to further assist you. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
There only appears to be machine bolts and expansion anchors in the kit. If I’m going into a stud I would need wood screws. Are we supposed to purchase our own or am I missing something? And also, is it possible to go into drywall with a toggle bolt?
If you want to mount it on a wooden joist ceiling, you will need to purchase your own wood screws that are suitable for the size and weight of your TV