Network Cable Tester PHCT45
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I'm need to move my Xfinity router; it uses coaxial type cable which I understand is BNC. My home has this type cable pre-installed in each room by DirectTV (no longer in use) and my Xfinity installer used his coaxial/BNC tester to install the Xfinity router in an upstairs room (I need to move it downstairs). I have experience with installing RJ45 & Cat6 Ethernet cables (and have a tester for such), yet never a coaxial/BNC cable. I purchased & received my Pyle Network Cable Tester PHCT45 from Amazon specifically for this type cable and tried to test yet none of my coaxial/BNC cables will fit onto the tester's ends -- the tester's "metal ends" are larger than my all of my coaxial/BNC threaded cable-ends (assumed it is all the same size!). What am I missing; how can I make this tester work or should I return it to Amazon?
Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.