Mini Compact Megaphone PMP37LED
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Your Customer Service department is a joke and I will take the time to write a review on Amazon. I was shipped a product that didnâ€™t work. So I contacted your Customer Sevice department with a text chat. I submitted my contact info and was told that I would be contacted by Technical Support. All I got was an email Contact Form with no other info other than the info that I submitted with no further instructions. I then called the Customer Service phone number and was told that I was caller number six with an eight minute wait time. Thirty minutes later I was told that I was caller number one abs was next, only to be told two minutes later that I was caller number six with a six minute wait time. I will take the the time to write a review for Amazon so that you wonâ€™t be able to treat anyone else so poorly!
We found here that in our system that someone has taken care of your concern already to resolve it. You can check your email for updates
I purchased the PMP37LED model megaphone. Your literature claims it has features including: "WORKED IN SOUNDS: It has been pre-introduced with a wide range of sounds that will add fervor to your occasion. I do not see any switches for "voice" or "record" for adding new sounds." The instructions state to move the "switch" button to "record"..... I do not see any such switch nor do I have any other "sounds" except the 'siren"..... What am I missing here.??????
We appreciate you bringing this to our attention. We have created an escalation to apply correction to the manual. The PMP37LED does not have a record feature.
Please allow us some time to have the right information written on the manual.