Wall Charger

Is this charger available or on back order

It is available 

https://pyleusa.com/products/prthures18wc?variant=32867061432355

Been waiting to be in stock for months because my scooter is not working, when will be available?

There is an order placed for this item but we do not have an ETA on the replenishment of stock

You can check out this link which may help. 

https://www.amazon.com/Upgraded-Adapter-Connector-Universal-Swagtron/dp/B09TSPZB2S/ref=sr_1_1_sspa?crid=IQ8632B76V8N&keywords=scooter+power+adapter&qid=1650056755&sprefix=scooter+power+adapter%2Caps%2C271&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEzNUpCMk9VUkRJRVIyJmVuY3J5cHRlZElkPUEwMzc5MDg2M0Q1V1RUME9MNjlQRCZlbmNyeXB0ZWRBZElkPUExMDE4Nzg3MVpGMzVOVkxaUjk5NyZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

When will this be available

We still have no ETA on the availability of the parts but it has been ordered

What size mm is the jack?

5.5mm DC connection

when will this be back in stock?

There is no update on the replenishment regarding this unit

My wall charger no longer works. It just stopped working and I am unable to charge the scooter. This must be a defect in the charger cord or something I need it replaced.

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

Hello, I bought a charger with you guys and it worked only for one day. It has been more than a week that I used my old charger. I will need a replacement charger because the one I got from you keeps showing light yellow and red instead of one steady color. I charged my scooter for more than 5 hours but the battery dot hasn’t moved. It moves with the old broken charger.

Please contact us through our email support system to assist you further with your concern. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.

How fast is delivery and what is the charge?

The charge will be depending on your location and may take up to 2-3days.