2-in-1 Compact & Portable Washer & Dryer PUCWM22
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QUESTIONS & ANSWERSAsk a Question
Is this an automatic fill/shut off and drain motor?
It is a manual fill and manual drain
I would like to buy this product wholesale. May I get a quote?
Please do not hesitate in contacting us through our email support system so we can direct you to the right department. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
On my second use the timer works but the drum won’t spin
Make sure that the Drain hose is down, there should be no water in the spin dryer compartment
I got this one day ago and I used it twice and my spin dryer stopped working, what do i do?
Check the timer switch if it is running or the door lid is not properly shut
Can I get an extension on the drain hose to discharge into a laundry sink?
You can get it at Amazon
Hi I buy 2 in one washer but water pipe broken meat I got new one ( the pipe water gon in machion) Dhimant
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject and also on the comment box you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
Why would washer not work? This is the 2nd product I received that is defective please help spinner works great on this new but now my washer isn’t working
As per checking you are still covered by the seller for a replacement. Please coordinate with your seller
Where can I get a replacement water inlet hose?
Replacement inlet hose is not available with us but you can check with Amazon
The water inlet hose is too short, and it does not fit my sink faucet. Can I fill the water manually?
Yes, you may fill the tub with water manually
The power cord is too short. Can I use an extension cord? If so, is there a specific extension cord that I need to use?
You can check this link:
Can I buy from you an extension for the water inlet hose and drain hose?
We don't have the extension hose butyou can try looking at AMAZON
Do you send out replacement drain hoses or sell them on amazon. I purchased this back in early march and my drain hose is starting to tear. I do not want to send in anything but would like to either get a new replacement hose or just the size of it so i can order it.
Is there a longer water outlet tube to drain the water out and into a sink. The tube on the unit is way to short.
There is no longer drain hose but you can check this.
I need to replace the power cord on the portable washing machine PUCMW22. Please let me know the price, or if I can buy any power cord to replace it. Thank you.
Please do not hesitate in contacting us through our chat support system at www.m.me/PyleUSA should there be any other concerns or changes with your order. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.
(NOTE): For Warranty Claim, A screenshot of the proof of purchase is required.
How much water is needed for a load? Is this product considered safe to use with septic systems?
The PUCWM22 did not mention the exact water capacity but on the inside part of the washer, you will find the marker for the minimum and maximum water level. The product is very safe to use and it has a drain pipe for draining water from the washer tub and the spin dry. Just make sure to lay the hose down to the ground when washing and drying.
Can I use an extension cord to reach electrical outlet?
Yes, you may use an extension cord.