Propane Gas Fire Pit SLFPS3.5
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QUESTIONS & ANSWERSAsk a Question
Lights just fine when the propane knob is pushed in but when I have to release it to turn it to high past the ignight section the flame goes out and propane stops coming out. Any idea why this would be happening? I have to have the propane control knob pushed in at all times to get propane for come out.
Please contact us through our email support system so we can direct you to the right department. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.