Portable Steam Home Sauna - Personal In-Home Detox Spa Steam Therapy Heated Sauna

The sauna has been set up but not used for a year is it ok to just start it up again? KF

Yes, you may.

how can I tell if the infra red is on if the wave length cannot be seen?

Once you see the controller on the infra red works immediately and you will sense the heat

What's the size when closed up? What's the package size? Can I fold the product to fit in a suitcase?

Dimension of the unit in folded is not available in our records

How many heaters are in the Serene Life oversize sauna? whay are they made of? Carbon? what is the warranty?

3 walls supper conductive heating element (Carbon Fiber Heating Panels) with Foot with super conductive
heating element

we plugged in the sauna for the first time and it started heating when I came back the lights were off and the sauna was cooling. Now the Sauna won't turn back on. this is the first time I was using it and i got it today. I was so excited

You can send it back and request a replacement if the purchase is within the 30 days window for return

Why is the sauna beeping?

the beeping sound is not found on the documentation. As long as you have it connected properly and set accordingly ten everything should be fine.