Portable Steam Home Sauna SLISAU35BK
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QUESTIONS & ANSWERSAsk a Question
I bought this sauna a year and half ago, already I have been through 3 steamers, they keep on burning up. it is becoming very expensive buying new steamers every 3 to 4 months. How can I prevent it from burning up, is there a way to repair the burnt steamers. I also noticed that the extension coed that I am using though it is gauge 14, it becomes very hot. I need to use an extension, do you have specific specs for the cord
Please send the unit for repair for us to identify what happened with the unit and what caused it to burn.
Please do not hesitate in contacting us through our email support system. Simply Go to pyleusa.com click on the CONNECT tab then on the drop-down choose Contact Us. Fill out the form and in the last part, you will have an option to write your Subject, and also on the comment box, you can write your concern about the product. Please allow at least 12 to 24 hours for someone to get back to you. You can also contact our support hotline at 718-535-1800 ext 2 during weekdays from 9 am to 6 pm EST.